Customer Survey Questionnaire
(206) 878-2926
Name:
LaTonya Trottter
Date your Moved:
08-07-2021
Moved from:
Puyallup
Moved to:
Seattle
Comment:
Warriors Moving was a much needed ray of sunshine in an otherwise horrible move. I had all kinds of trouble with a storage container service...so much trouble that I needed to hire my own movers to get my things from the storage facility. Warriors Moving restored my faith in humanity. From the scheduling to the day of the move, they were so easy and straight forward to work with. The movers themselves were punctual. Polite. Hard working. And while the move out of the storage container was easy enough, they were moving me into a 3 floor walk up. No elevators! Yet they worked diligently and efficiently. Treated my belongings well. And the pricing was completely transparent and reasonable. Loved them. Can't recommend them highly enough. You cannot go wrong with Warrors!
ESTIMATES
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| Did you request the mover provide an estimate? |
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| Were you provided with a written estimate? |
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| Was the estimate clear and understandable? |
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| Did the mover fully explain any areas you questioned? |
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| Did the final cost exceed the estimated cost? If so. by how much? |
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INFORMATION TO SHIPPERS
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| Did the mover give you written information about your rights and responsibilities as a moving customer prior to or at the beginning of jrour move? |
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| Did the mover explain its limited liability for loss and damage? |
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| Did the mover explain how you could obtain higher liability limits by paying additional fees? |
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LOSS AND DAMAGE
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| Did the mover damage your goods or residence? |
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QUALITY OF SERVICE
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| Were mover's staff (office/sales) courteous and professional? |
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| Did the moving crew arrive at your residence on time? |
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| Was the moving crew courteous and professional? |
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| Was the moving crew responsive to your wishes/directions? |
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| If any problems occurred, were they brought to your attention so that you had a choice in how to resolve them? |
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| Were you satisfied with the manner in which your goods were handled? |
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| Did the movers have all necessary equipment (dollies, pads, packing mate.rja.ls., etc. ). available to .complete your m ove? |
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| Did the movers complete their duties in a reasonable time? |
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| Did the mover's truck(s) appear to be in good repair and suitable for transporting your household goods? |
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OVERALL COMMENTS
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| Were you satisfied with the overall service provided? |
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| Would you use this company again on future moves? |
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| Would you recommend this company to others? |
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Request Received
Thank you for considering us as your movers. A Warriors Moving representative will be contacting you soon. Have a good day
Request a Free Quote
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