Warriors Moving Company Kent, Seattle, Sammamish, Redmond, Tacoma, Issaquah, moving companies, moving company, movers, moving company services, moving services company, residential moving company, local movers

Customer Survey Questionnaire

(206) 878-2926

Name:

Kierston Creech and Eric Lynn

Date your Moved:

10-31-2011

Moved from:

Orting

Moved to:

Puyallup

Comment:

Sorry this is SO late, but we have been busy enjoying our new home! We hired Warriors Moving to move us on on October 31st, 2011. Our experience with you guys was too great. From the beginning with your office person, of course I lost the name, to the actual move itself. We had such an awful experience when we moved from Virginia so we were very skiddish. Pedro and his team were wonderful. I felt confident and calm the entire time they would take such wonderful care of our belongings. Although this was a very small move, I couldn't be more happy with the results. Pedro and the rest of Warriors moving are very much worth it. With their competitive prices, and great customer service you can't go wrong. Thanks! Kierston Creech and Eric Lynn

ESTIMATES	YES	NO
Did you request the mover provide an estimate?
Were you provided with a written estimate?
Was the estimate clear and understandable?
Did the mover fully explain any areas you questioned?
Did the final cost exceed the estimated cost? If so. by how much?

INFORMATION TO SHIPPERS	YES	NO
Did the mover give you written information about your rights and responsibilities as a moving customer prior to or at the beginning of jrour move?
Did the mover explain its limited liability for loss and damage?
Did the mover explain how you could obtain higher liability limits by paying additional fees?

LOSS AND DAMAGE	YES	NO
Did the mover damage your goods or residence?
If yes, were you given information on how to file a claim?
Were your questions on loss and damage answered fully?
Did you file a claim for loss or damage?
Was the claim resolved to your satisfaction?

QUALITY OF SERVICE	YES	NO
Were mover's staff (office/sales) courteous and professional?
Did the moving crew arrive at your residence on time?
Was the moving crew courteous and professional?
Was the moving crew responsive to your wishes/directions?
If any problems occurred, were they brought to your attention so that you had a choice in how to resolve them?
Were you satisfied with the manner in which your goods were handled?
Did the movers have all necessary equipment (dollies, pads, packing mate.rja.ls., etc. ). available to .complete your m ove?
Did the movers complete their duties in a reasonable time?
Did the mover's truck(s) appear to be in good repair and suitable for transporting your household goods?

OVERALL COMMENTS	YES	NO
Were you satisfied with the overall service provided?
Would you use this company again on future moves?
Would you recommend this company to others?