Loss and Damage Protection
Extraordinary Unusual Value
Local Moving FAQ
Long Distance FAQ
Can you provide me with references? Our reviews are from a variety of websites and written by actual customers. We strive for outstanding customer reviews and rely on word of mouth referrals to help our business grow.
Do you have a drive time charge? Yes every company in the state of Washington is obligated to charge for the drive time. We tell you about drive time prior to your move, other companies may not. We have capped drive time at 1 hour, half an hour from our shop to where you are moving from, and then another half hour from your new place back to our shop. Drive time is for local moves only; there is no drive time fee for long distance moves.
Are your workers full time employees? Yes, all of our employees are full time; this is why we have limited scheduling. We hire only professional, experienced movers to guarantee the best service to our customers. By hiring only professionals we can ensure safety for our workers as well as your valuable possessions. As professionals we are experienced movers and there is less risk of accidental damage.
Do you have insurance? We have liability insurance which is limited to $ 0.60 a pound by law. Additional insurance may be purchased, please call the office for additional information.
Will I have to sign a contract? Yes you will need to sign a contract that has been revised and is provided by the State of Washington.
How can I cancel my reservation? You must cancel or re-schedule a reservation 4 days before your move date to get a full refund.
Do I have to empty my dressers for the movers? It is not necessary to empty dressers as long as there are only clothes in them. Small objects can fall into small spaces or get broken by shifting around during the move. You run less of a risk of items inside the dresser getting damaged if the dresser is filled only with clothes, or empty. Moving empty dressers makes the move easier due to stairs and maneuvering around walls and corners.
Do you provide wardrobes? We provide wardrobes free of charge just make sure you tell us how many you will need when you make the reservation. You can use the boxes for free, fill them up with clothes when we get to your house and then empty them when we get to your new destination. We expect the wardrobes to be returned at the end of the move.
How do you protect my furniture? We carry blanket, pads and shrink-wrap to cover and protect your belongings at no extra charge.
Will I have to pay ferry fee? Yes the customer is responsible for all ferry fees required for the move.